service_capabilities_imageIT Consulting
We will review your long-term strategic goals and assess your systems’ ability, then design an IT strategy to optimize your network and IT infrastructure to meet your desired levels of performance.

Capacity Planning
We expertly analyze your current capacity, expected growth, current and future demands, then project the expansion necessary to avoid any downtime or service interruptions.

Network & System Design and Implementation
OTI calculates your network and computing capacities and takes responsibility for all phases of your transition to a new or expanded infrastructure. We show you how
to preserve your current investment in capital equipment, and give you a roadmap to the technologies that you have targeted for migration.

Network and System Performance Tuning for LINUX and UNIX®
As certified, experienced LINUX and UNIX, we analyze usage patterns and diagnose potential bandwidth, access or storage bottlenecks that are keeping your system from running at max capacity.

Instructional System Design
When help is needed in complete training development lifecycle or any part, we can help. Our staff of instructional system designers do it all from analysis, production, testing and deployment of training delivered through any media.

Technology Refresh Programs
We have established ourselves as a premier provider of technology refresh services.

Customer Education and Knowledge Transfer
Make your transition to any new technology a smooth one before, during, and after product deployments with OTi. We also provide recommendations and schedules for educational courses ranging from basic end-user essentials to advanced system administration skills.

Cloud Services builder with Partner DynamicOps
DynamicOps gives us the ability to help our customers build a new virtualization abstraction at the operations layer of their organizations, allowing them to quickly and economically implement a Private Cloud environment without changing their underlying fabric. This approach is unique as it does not prescribe the buying of one technology over another and in fact supports multiple hyper-visors, multiple server platforms, multiple storage platforms and multiple communications networks, and in most cases allows your organization to more efficiently use your existing resources avoiding additional capital expenditures. Immediate returns can be found in such diverse areas as VDI deployment, Hyper-visor Sprawl control, and better granularity and reporting in Bill-back or Show-back requirements, all in a style that implements a Private Cloud self-service user environment.

Customer Support Services
We offer an array of customer support options, including:

• Configuration, Application Usage & Operational Assistance
• Technical Advice
• Problem Diagnosis and Resolution
• Work-Around Development and Implementation
• Manufacturer Warranty, Multi-Vendor Support and Maintenance Programs